These Terms of Service (“Terms”) govern your use of heritagehousedetroit.com and related website features provided by Boutique Heritage House Detroit (“Heritage House,” “we,” “us,” or “our”). By accessing or using the website, you agree to these Terms. If you do not agree, do not use the website.
Website information and availability
The website provides general information about Heritage House, accommodations, amenities, experiences, concierge services, events, and availability. Website content is provided for convenience and may change. Images, descriptions, amenities, rates, schedules, and availability may differ from actual offerings or be updated without notice.
Reservations, events, and paid services
A website inquiry or RSVP is not a confirmed reservation unless we send an express confirmation. Reservations, stays, events, concierge arrangements, products, deposits, cancellations, refunds, property rules, and other paid services may be governed by a separate booking page, platform policy, rental agreement, event agreement, invoice, or written terms. If those terms conflict with these Terms, the transaction-specific terms control for that transaction.
Permitted use
You may use the website only for lawful, personal, or legitimate business purposes. You agree not to:
- Interfere with website operation, security, or access controls.
- Attempt to gain unauthorized access to systems, accounts, or data.
- Use automated tools to scrape, copy, or harvest website content or personal information without written permission.
- Submit false, misleading, harmful, infringing, or unlawful content.
- Impersonate another person or misrepresent your relationship with Heritage House.
- Use the website or communications channels to harass, threaten, or harm others.
Intellectual property
The website and its text, photographs, graphics, logos, designs, videos, trade names, and other content are owned by or licensed to Heritage House and are protected by applicable intellectual-property laws. You may view website content for personal, noncommercial use. No other copying, reproduction, modification, distribution, display, or commercial use is permitted without prior written authorization.
User communications and submissions
When you send an inquiry, review, photo, suggestion, or other content, you represent that you have the right to provide it and that it does not violate law or another person’s rights. You grant us a nonexclusive right to use the submission as reasonably necessary to respond, provide services, maintain records, and protect our rights. We will not use private communications as public testimonials without permission.
SMS terms
If you expressly consent to receive informational or non-marketing text messages from Boutique Heritage House Detroit, you agree to receive messages about guest inquiries, reservation and availability follow-up, booking confirmations, arrival or stay information, event RSVP updates, appointment reminders, concierge or guest-service updates, and customer support.
- Consent is optional and is not a condition of purchase.
- Message frequency varies based on your inquiry, reservation, event, or service activity.
- Message and data rates may apply.
- Reply STOP to the number that sent the message to opt out. We may send one final confirmation of your opt-out.
- Reply HELP for assistance, or contact us using the support information listed above.
- Carriers are not liable for delayed or undelivered messages.
- After opting out, you may re-enroll only by completing a new opt-in process or by replying START when supported.
The current informational program does not authorize promotional messages. If we later offer a separate marketing text program, it will require a separate, optional consent and will be governed by the disclosures presented at that opt-in.
Your participation in text messaging is also governed by our Privacy Policy, available at https://heritagehousedetroit.com/privacy-policy.
Third-party services
The website may connect to third-party booking, payment, map, social media, or communication services. We do not control those services and are not responsible for their availability, content, security, or terms. Your use of a third-party service is subject to that provider’s terms and policies.
Disclaimers
To the fullest extent permitted by law, the website is provided on an “as is” and “as available” basis. We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components. Nothing on the website guarantees availability, a particular guest experience, or suitability for a specific purpose. Rights that cannot lawfully be disclaimed remain unaffected.
Limitation of liability
To the fullest extent permitted by law, Heritage House and its owners, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use. Any liability relating to a reservation, stay, event, or paid service is governed by the applicable transaction-specific agreement. Nothing in these Terms limits liability that cannot legally be limited.
Indemnification
You agree to indemnify and hold harmless Heritage House and its owners and personnel from claims, damages, liabilities, and reasonable costs arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another person’s rights.
Governing law
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where applicable law requires otherwise. Any dispute concerning only website use will be brought in a court of competent jurisdiction in Wayne County, Michigan, unless the parties agree otherwise or applicable law requires another forum.
Changes and general provisions
We may modify the website or these Terms, or suspend access to protect security, comply with law, or address misuse. Updated Terms become effective when posted with a revised effective date. Provisions that by their nature should survive termination will survive. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any applicable transaction-specific agreement, constitute the applicable agreement regarding the website. Questions about these Terms or the SMS program may be submitted using the verified business contact information shown at the beginning of these Terms.